Merrimack Valley Resident Lucy Chesna Opens CruiseOne ® Franchise Merrimack Valley – Lucy Chesna completed an intensive training program to become a certified CruiseOne ® Vacation Specialist in the Merrimack Valley in Massachusetts and New Hampshire. As a result of being part of the nation’s leading home-based travel agent franchise network, Lucy Chesna has access to the best cruise and land vacation deals and CruiseOne’s exclusive, elite product and service offerings. To complete the certification program, Mrs.Chesna participated in in-depth training and workshops including sales and marketing seminars; product briefings by major cruise lines; hands-on computer systems orientation introducing new agents to CruiseControl, a proprietary customer relationship manager, sales reporting and reservation system; and onboard ship inspections at the state-of-the-art CruiseOne training center in Fort Lauderdale, Fla. Consumers can browse CruiseOne website www.escapetraveling